We build AI-powered tools that give insurance agencies the claims processing capabilities of carriers ten times their size.
Insurance claims processing has barely changed in decades. A policyholder calls in a loss. Someone enters the details into a system. A manager assigns an adjuster. The adjuster drives out, takes photos, writes a report. Someone else reviews the report, calculates the settlement, gets it approved, and eventually cuts a check. The policyholder calls every few days asking for an update because nobody proactively told them anything.
This process takes an average of 30 to 45 days for a straightforward property claim. The policyholder is frustrated. The adjuster is buried in paperwork. The agency is spending most of its time on administrative tasks instead of the judgment calls that actually require human expertise.
Meanwhile, policyholders have come to expect the speed and transparency they get from every other service in their lives. They can track a package in real time, get an instant quote for a ride, and receive proactive notifications from their bank. But when they file an insurance claim — often during the most stressful moment of their lives — they are met with silence and delays.
ClaimRelay is an AI-powered claims processing engine purpose-built for insurance agencies and adjusting firms. It automates the tasks that consume your team's time — intake, damage assessment, fraud screening, adjuster assignment, policyholder communication, and settlement processing — so your adjusters can focus on the complex cases that require human judgment.
We did not build a generic automation tool and adapt it for insurance. Every feature in ClaimRelay was designed around the specific workflows of claims processing. We understand policy coverage validation, state-specific claims regulations, catastrophe event surges, and the reality that a policyholder's roof leak does not care about your office hours.
ClaimRelay is one of 21 vertical SaaS products built by Barrett Agentic LLC. Each product targets a specific industry where small and mid-size businesses are underserved by existing software. Our platform — Agentic OS — powers all 21 verticals with shared AI capabilities, billing infrastructure, and communication channels.
We believe that every insurance agency deserves the operational efficiency that was previously only available to large carriers with massive IT budgets. AI makes this possible for the first time. A 10-person adjusting firm can now process claims with the speed and accuracy of a team ten times its size — at a fraction of the cost.
We do not build horizontal tools. Every feature is designed for the specific needs of insurance claims operations. We study the industry, talk to adjusters, and build exactly what is needed.
Faster claims processing does not mean cutting corners. ClaimRelay accelerates the process by eliminating administrative delays, not by skipping important steps like fraud screening or compliance checks.
No per-user multipliers that penalize you for growing your team. No hidden fees for features you need. Simple plans that scale with your claims volume.
Your policyholder data is yours. We never use it to train AI models, sell to third parties, or share with anyone. You can export everything at any time with no friction.
We would love to hear from you — whether you are an agency owner exploring ClaimRelay, a carrier looking to modernize claims, or just curious about what we are building.
Email us at [email protected]. We reply within one business day.
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